policies

PRO SUBI LTD
ABN: 32 084 188 901

Suite 1/189 Rokeby Rd Subiaco 6008

Delivery Policy

Australia Post carries out delivery of Subi Gift Cards ordered online. Any issues regarding delivery of Gift Cards ordered via www.subi.net.au should be referred to Pro Subi Ltd.

Pro Subi will not be liable to you or anyone else for any losses suffered or incurred due to delay in delivery.
Subject to payment, property and risk in the goods passes to you upon dispatch of the Goods to your nominated delivery address.

We deliver products Australia wide using Australia Post. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 2 business days and shipping times are estimated at 5 business days depending on your location within Australia.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. In cases where we agree to provide a refund this will only be to the original payment tender used to purchase the gift card.

Security Policy
When purchasing from Pro Subi Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Customer Service Policy

Pro Subi is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-7 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Security Policy

Our Comodo SSL Certificates enable you to complete transactions with the assurance that no one else can read or change information as it travels over the Internet.   128 bit SSL Certificates designed for securing leading web sites, as well as intranets and extranets. Trusted by over 99.3% of current Internet users.